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Back to Sports Direct UK

Our Customer Service team are really busy at the moment, so it's taking us longer than usual to reply.

How can we help you?

  • Delivery & Collection
    • Delivery Methods
    • Delivery FAQs
  • Orders & Payments
    • Placing Orders
    • Completed Orders
    • Product Info
  • Returns & Refunds
    • Returns
    • Refunds
  • Personalisation
    • Personalisation
  • Stores & Services
    • Store Information
  • Financial Services
    • Frasers Plus
    • Studio Pay
  • Membership
    • Membership Terms & Conditions
    • Rewards & Benefits
  • My Account
    • Getting Started
    • Technical Issues
  • Site Policies
    • Terms & Conditions
    • Other Policies
    • Privacy and Cookies Policy
  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
      Tracking Delivery

      You’ll be able to track the journey of your parcel using your parcel tracking link. If you’re looking for this link, you’ll find this:

      • In your emails we send to you confirming your order is shipped.
      • In your order history, in My Account by clicking Track Your Order

      Most of the delivery carriers we work with will keep you updated via email as your order progresses. If for whatever reason you’re not home; they will let you know they tried to deliver and what to do next.

      If you selected Click and Collect we'll let you know your order is ready for collection by sending you a 'Collection ready' email once your order has arrived at your chosen store.

      Please note If you have entered the wrong email address whilst checking out, sadly we will not be able to email you about that order.

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      If you need help from the Customer Service team, please press the 'Contact Us' button instead.

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  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Stores & Services
    • Store Information
      Store Information
  • Financial Services
    • Frasers Plus
      Frasers Plus
    • Studio Pay
      Studio Pay
  • Membership
    • Membership Terms & Conditions
      Membership Terms & Conditions
    • Rewards & Benefits
      Rewards & Benefits
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Contact Us

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