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Back to Sports Direct UK

Our Customer Service team are really busy at the moment, so it's taking us longer than usual to reply.

How can we help you?

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    • Delivery FAQs
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    • Returns
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  • Contact Us
  • Delivery & Collection
    • Delivery Methods
      Delivery Methods
    • Delivery FAQs
      Delivery FAQs
  • Orders & Payments
    • Placing Orders
      Placing Orders
    • Completed Orders
      Completed Orders
    • Product Info
      Product Info
  • Returns & Refunds
    • Returns
      Returns
    • Refunds
      Refunds
  • Personalisation
    • Personalisation
      Personalisation
  • Stores & Services
    • Store Information
      Store Information
  • Financial Services
    • Frasers Plus
      Frasers Plus
    • Studio Pay
      Studio Pay
  • Membership
    • Membership Terms & Conditions
      Membership Terms & Conditions
    • Rewards & Benefits
      Rewards & Benefits
  • My Account
    • Getting Started
      Getting Started
    • Technical Issues
      Technical Issues
      I'm experiencing issues with the App

      We're sorry to hear you are experiencing problems with our App. Please check that you're using the most up-to-date version of the app.

      If you find that you're still experiencing technical difficulties, we'd recommend you try deleting the app and reinstalling it. This tends to resolve most customer issues.

      If the problem persists, please get in touch with our Customers Service team. We'd need to know more about what device you're using, and what errors you're seeing so we can flag the issue with our support teams. When contacting us it may help to provide screenshots showing the issue which you need more help with so we can better help you.

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      If you'd like to suggest improvements to this content, you can share your thoughts, anonymously with the article author below. However, this particular form will not reach Customer Service, and we are unable to respond to queries here.

      If you need help from the Customer Service team, please press the 'Contact Us' button instead.

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  • Site Policies
    • Terms & Conditions
      Terms & Conditions
    • Other Policies
      Other Policies
    • Privacy and Cookies Policy
      Privacy and Cookies Policy
  • Contact Us

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