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                                    Delivery & Collection - 
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                                                    Delivery Methods
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                                                    Delivery FAQs
                                                    Delivery FAQs
 
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                                                    Delivery Methods
                                                    
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                                    Orders & Payments - 
                                                    Placing Orders
                                                    Placing OrdersHow do I apply a discount code?If you are using a promotional code that is currently on our website this can be added in your ‘bag’. All you need to do is enter the promo code in the field under the ‘total’ order amount and then select ‘Apply’.  If your order meets the requirement for the code the discount will be applied to your order and will show in the ‘order summary’:  Any other codes need to be added in the payment section. Some of our offer codes require you to be logged in to your account online to receive the discount. Please make sure you've logged in using the email address which you received your offer. Once you’ve selected your delivery option, you will be presented with all the payment options available for your order. Select ‘Apply Promo Code’ enter the code provided to you and then select ‘Apply'.  Please note: Terms and conditions apply to all our promotions and sales. There may be brands or departments that are excluded from our promotions. All promotions are subject to stock availability and promotional codes can no longer be honoured after their end date. Did you find it helpful? Yes No Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find this article helpful? Yes No Send feedbackContact UsThanks for your feedback. If you'd like to suggest improvements to this content, you can share your thoughts, anonymously with the article author below. However, this particular form will not reach Customer Service, and we are unable to respond to queries here. If you need help from the Customer Service team, please press the 'Contact Us' button instead. Still need to contact us
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                                                    Completed Orders
                                                    Completed Orders
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                                                    Product Info
                                                    Product Info
 
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                                                    Placing Orders
                                                    
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                                    Returns & Refunds - 
                                                    Returns
                                                    Returns
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                                                    Refunds
                                                    Refunds
 
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                                                    Returns
                                                    
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                                    Personalisation - 
                                                    Personalisation
                                                    Personalisation
 
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                                                    Personalisation
                                                    
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                                    Stores & Services - 
                                                    Store Information
                                                    Store Information
 
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                                                    Store Information
                                                    
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                                    My Account - 
                                                    Getting Started
                                                    Getting Started
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                                                    Technical Issues
                                                    Technical Issues
 
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                                                    Getting Started
                                                    
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                                    Membership - 
                                                    Membership Terms & Conditions
                                                    Membership Terms & Conditions
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                                                    Rewards & Benefits
                                                    Rewards & Benefits
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                                                    Giveaways
                                                    Giveaways
 
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                                                    Membership Terms & Conditions
                                                    
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                                    Site Policies - 
                                                    Terms & Conditions
                                                    Terms & Conditions
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                                                    Other Policies
                                                    Other Policies
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                                                    Privacy and Cookies Policy
                                                    Privacy and Cookies Policy
 
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                                                    Terms & Conditions
                                                    
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                                    Financial Services - 
                                                    Frasers Plus
                                                    Frasers Plus
 
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                                                    Frasers Plus
                                                    
